Privacy Policy

At Neuravolve, we are committed to building AI systems that respect and protect your data. This policy outlines our practices regarding data privacy, security, and the responsible use of information in our applications and services.

1. Information We Collect

When utilizing our services or engaging with our systems, we may process:

  • Enterprise Data: Documents, databases, and structural data required for building customized AI agents or GraphRAG architectures.
  • Usage Metrics: Telemetry and system interaction logs necessary for performance monitoring, drift evaluation, and security auditing.
  • Contact Information: Details voluntarily provided when contacting us for services or inquiries.

2. How We Use and Protect Your Data

Data processed by Neuravolve is used strictly for the provisioning, maintenance, and improvement of agreed-upon client solutions. We do not use your proprietary enterprise data or Personally Identifiable Information (PII) to train public foundational models. Furthermore, any PII present in incoming datasets is automatically identified, scrubbed, or redacted via an automated pre-processing pipeline before any downstream AI processing, modeling, or querying is undertaken.

Our infrastructure emphasizes security by design. We employ zero-trust principles, rigorous access controls, and state-of-the-art encryption at rest and in transit.

3. Data Retention and Deletion

Client data is retained only for the duration required to fulfill our service agreements or legal compliance obligations. Upon contract termination or explicitly upon request, data is securely purged from our active and backup systems in accordance with standard enterprise decommissioning protocols.

4. Third-Party Integrations

In building agentic architectures and cloud deployments, we may integrate with leading cloud providers and LLM APIs (e.g., Google Cloud, AWS, Anthropic, OpenAI). We carefully configure these services—utilizing enterprise zero-retention API agreements where available—to ensure they align with our privacy standards.

5. Updates to This Policy

As both AI technology and regulatory landscapes evolve, we may update this Privacy Policy to reflect changes in our practices or legal obligations. Last updated: August 2026.

6. Contact Us

For questions or requests regarding your data, please reach out via our contact page.